CMD Management Academy Certificate in Change Management

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PRODUCT DETAILS

PROGRAM PROFILE

The CMD Management Academy Certificate in Change Management program is designed for supervisors, middle managers and operations professionals tasked with managing change programs in the organisation.

Comprising 5 courses and 100 hours of learning, this program will give you the skills and knowledge to support innovation and help manage change programs in the business unit.

PROGRAM CONTENT

The courses in this program include:

COURSE 1: UNDERSTANDING INNOVATION

  • Unit 1: Getting Started
  • Unit 2: The Pressure to Innovate
  • Unit 3: Approaches to Innovation
  • Unit 4: Systems Analysis and Design
  • Unit 5: Blue Ocean Strategy (Business Model Innovation)
  • Unit 6: The Stage Gate Process
  • Unit 7: Locating Innovation Opportunities
  • Unit 8: Opportunity Analysis
  • Unit 9: Justifying Innovation
  • Unit 10: Wrapping Up

COURSE 2: SOLVING PROBLEMS AND MAKING DESCISONS

  • Unit 1: Getting Started
  • Unit 2: The Problem Solving Method
  • Unit 3: Problem Recognition and Definition
  • Unit 4: Information Gathering
  • Unit 5: Root Cause Analysis
  • Unit 6: Creative Thinking Techniques
  • Unit 7: Generating Solutions
  • Unit 8: Analysing Solution Options
  • Unit 9: Selecting the best fit Solution
  • Unit 10: Risk Analysis
  • Unit 11: Planning Solution Implementation
  • Unit 12: Monitoring Solution Implementation
  • Unit 13: Wrapping-up

COURSE 3: MANAGING AND IMPLEMENTING CHANGE

  • Unit 1: Getting Started
  • Unit 2: Understanding Change
  • Unit 3: Understanding Change Management
  • Unit 4: The Costs of Failure
  • Unit 5: Preparing for Change
  • Unit 6: Defining the Change Requirements
  • Unit 7: Kotter's 8 Step Change Model
  • Unit 8: Planning the Change
  • Unit 9: Mobilising the Change Team
  • Unit 10: Communicate the Change
  • Unit 11: Monitor Progress and Celebrate Wins
  • Unit 12: Making the Change Stick
  • Unit 13: Wrapping Up

COURSE 4: MANAGING CONFLICT IN THE ORGANIZATION

  • Unit 1: Getting Started
  • Unit 2: Understanding Conflict at Work
  • Unit 3: Conflict Resolution Styles
  • Unit 4: Laying the Foundations for Resolution
  • Unit 5: Creating Mutual Understanding
  • Unit 6: Getting to the Root Cause
  • Unit 7: Getting to the Solution
  • Unit 8: Using the Johari Window
  • Unit 9: Managing Anger
  • Unit 10: Wrapping-up

COURSE 5: MANAGING A COMPLEX (CHANGE) TEAM ACTIVITY

  • Unit 1: Getting Started
  • Unit 2: Defining the Scope of the Project
  • Unit 3: Leading the Innovation | Change.
  • Unit 4: Setting-up the Change Team
  • Unit 5: Developing the Change Project Plan
  • Unit 6: Risk Analysis
  • Unit 7: Assigning the Work
  • Unit 8: Communicating the Plan
  • Unit 9: Monitoring progress and Providing Support
  • Unit 10: Reviewing your Effectiveness
  • Unit 11: Wrapping Up

ADMISSION REQUIREMENTS

There are no formal entry requirements for this program. Candidates will be working in, or preparing for work as a first line supervisor, team leader or manager.

PROGRAM DURATION

Learners have 3 months from the date of enrolment to complete the Certificate Program.

ASSESSMENT

Assessment in this program takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.

6 REASONS TO ENROL IN THIS PROGRAM NOW!

  • CMD Management Academy is an ILM Quality Approved Training Academy.
  • You get a CMD Management Academy Certificate
  • All CMD Management Academy courses are iPad and Mobile device compatible.
  • You get real value for money (E-learning costs a fraction of conventional learning).
  • You can get started immediately.
  • You can learn at your own pace, at home, at work, anywhere you choose.

LEARNING WITH CMD MANAGEMENT ACADEMY

  • Online presentations
  • Online quizzes
  • Online videos
  • Downloadable learning manual / workbooks / templates/ articles (manuals contain between 60 and 100 pages)

CERTIFICATION: CMD Management Academy Parchment Certificate (mailed)

DELIVERY: On-line

RESOURCES: Downloadable Learners Manuals for each course, additional articles, workbooks, and worksheets.

ILM QUALIFICATIONS

Candidates can elect to upgrade their CMD Management Academy Certificate to an ILM qualification by completing written assignments for each of the courses in the program. Contact us for more information.

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